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BUILT FOR THE MOMENT THAT MATTERS

Every call.
Every crew.
Your way.

Dispatch intelligence that fits the way you respond. Shape your CAD workflows, tune your station alerts, and put call context in your crew’s hands.

Connect your department Explore the platform

Private access for authorized public-safety teams.

watchwake WORKSPACEPRODUCT PREVIEW

One clear picture.

ILLUSTRATIVE DATA
FIRST-DUE TERRITORY
Call location
FIRE / RESCUE

Structure fire

120 Example Lane · Engine 1, Ladder 2

OPS 1
CONFIGURABLE BY DESIGNStation + mobile intelligence
Make every alert count.Territory → Call type → Your crew
DISPATCH → UNDERSTANDING → RESPONSEOne connected picture. From station to street.

01 / THE PLATFORM

Your operation sets the rules.

Built around your response.
Not the other way around.

No two departments respond the same way. Connect call information, define what matters to your team, and configure how it reaches the people who need it.

01

CAD, configured for you.

Turn dispatch information into a clear operational picture. Organize call types, units, territories, and channels around your department.

Call intelligenceCustom configuration
02

The right alert. In station.

Build rules around the calls your crews need to hear. Match territories and call types, then tailor sounds, voice, and display behavior.

Rule-based alertsStation displays
03

Context that moves with you.

Bring call details, mapped locations, assigned units, and channels together on mobile. Stay informed beyond the station screen.

Mobile intelligenceCall notifications

02 / IN-STATION ALERTING

Make the station
part of the response.

A useful alert does more than make noise. It tells the right crew what’s happening, where it’s happening, and what they need next.

  • Match alerts to territories and call types.
  • Customize tones and spoken call information.
  • Keep call details and maps on the station display.
  • Tune rules to the way your station operates.
Discuss your station setup
STATION ALERT PROFILEEXAMPLE
RULE 01

First-due response

Enabled
WhereFirst-due territory
Which callsFire + rescue
THEN ALERT YOUR CREW
Alert toneYour chosen sound
Voice announcementCall type + location
Station displayCall details + map

Your territories. Your priorities. Your alert sequence.

Location in context
watchwake 9:41
ILLUSTRATIVE MAP

FIRE / RESCUE NEW CALL

Structure fire

120 Example Lane
ASSIGNED UNITSEngine 1 · Ladder 2
RADIO CHANNELOperations 1
Authorized team access
PRODUCT ILLUSTRATION · FICTIONAL CALL

03 / MOBILE CALL INTELLIGENCE

Leave the station.
Keep the picture.

From the initial notification to the details behind it, give your team a clearer understanding of the call.

Know where.

See the location and surrounding map.

Know who.

Find assigned units and the mapped channel.

Know what.

Read the call type and available incident details.

Ask about mobile access

YOUR DEPARTMENT. YOUR CONFIGURATION.

A clearer call.
A more connected crew.

Let’s talk about the way your department responds.

Connect your department